erek71 Platform Privacy Notice

This page describes what we collect when you use erek71 and how we keep that data protected. We at erek71 take data privacy seriously. We collect personal information only to verify your identity, process your transactions, and comply with applicable regulations. Everything we collect serves a specific operational or legal purpose.

Our servers and payment processors may sit outside your immediate jurisdiction. By using erek71, you agree that we may transfer, store, and process your data in locations necessary to operate our platform and comply with law. We encrypt sensitive data in transit and at rest, and we restrict access to authorized personnel only.

This policy applies to all erek71 users regardless of location — Jakarta, Surabaya, Bandung, Medan, or anywhere else our services are available. We update this policy occasionally; material changes are notified via email or in-app notice. Your continued use of erek71 constitutes acceptance of updated terms.

What Data We Collect on erek71

We collect personal information during account registration and ongoing use. During sign-up, we collect your email address, password (hashed), legal name, date of birth, national ID number (for KYC verification), residential address, and phone number. We use this data to verify your identity and comply with anti-money-laundering regulations.

We collect payment information indirectly through third-party payment processors. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, those processors collect and store card or bank details — we do not retain credit card numbers or full banking credentials on our servers.

We do not collect data on your browsing outside erek71, your location (beyond your IP address), or your communications outside the platform. We do not sell your data to advertisers or marketing firms.

How We Use Your Data

We use your personal information for these purposes: account verification (identity confirmation via KYC), transaction processing (deposits and withdrawals), game settlement, dispute resolution, and fraud detection. We also use your data to comply with legal obligations — anti-money-laundering laws, tax reporting, and regulatory investigations.

We may contact you via email or SMS regarding account security, transaction status, policy updates, or important service announcements. We do not send unsolicited marketing emails. You may opt out of non-critical notifications by adjusting your account preferences, though we reserve the right to contact you regarding account issues and legal matters.

We analyze aggregated, anonymized data to understand how players use erek71 — which games are popular, which payment methods are preferred, peak usage times. This aggregated data does not identify you personally and helps us improve our platform.

Third-Party Processors and Data Sharing

We share your data with third-party service providers only as necessary: payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank) receive transaction details to complete deposits and withdrawals. Identity verification services receive your name, ID number, and address to confirm your identity. Hosting providers and infrastructure companies may access your data as part of platform operation.

We may disclose your data if required by law, court order, or regulatory demand. We comply with government requests for information in accordance with legal process. We also disclose data if we believe disclosure is necessary to prevent fraud, protect our platform, or protect your safety.

We do not rent, sell, or trade your personal information to marketing companies, data brokers, or other commercial entities. All third-party sharing is governed by confidentiality agreements requiring those parties to protect your data with security standards equal to ours.

Payment processors

We share transaction details (amount, date, account ID) with payment gateways to complete your deposits and withdrawals.

Identity verification

We share your name, ID number, and address with third-party KYC providers to verify your identity during account opening.

Legal compliance

We may share data with regulators, law enforcement, or courts if required by law.

How Long We Retain Your Data

We retain your account information (name, ID, address, email) indefinitely while your account is active. If you close your account, we retain your data for a minimum of 7 years to comply with anti-money-laundering and tax regulations.

We retain transaction records (deposits, withdrawals, game history, settlements) for 90 days in active logs for dispute resolution. We archive older records for 7 years as required by law. After 7 years, records are deleted or anonymized.

We retain login and activity logs (IP addresses, device info, access times) for 90 days. Older logs are deleted after this period unless retention is required for a specific dispute or legal matter.

Your Rights on erek71

You have the right to access your personal data. We will provide a copy of all information we hold about you upon request. You also have the right to request correction of inaccurate data — if your address or phone number changes, update your account or contact our support team.

You may request deletion of your personal data, subject to legal and compliance constraints. If we are required by law to retain your data (for anti-money-laundering purposes, for instance), we will inform you of the legal basis for retention. We will not delete data if it is necessary to resolve a dispute or investigate fraud.

You may object to our processing of your data for marketing purposes. We do not currently send unsolicited marketing; however, if this changes, you will be able to opt out. You may also lodge a complaint with your local data protection authority if you believe we have mishandled your data.

Cookies and Tracking Technologies

We use cookies to keep you logged in and to remember your preferences. Session cookies expire when you close your browser; persistent cookies remain for up to 12 months and help us recognize you on return visits. We do not use cookies to track you outside erek71.

We use analytics tools (such as server-side tracking) to understand how players navigate our platform, which features are used, and where users encounter problems. This analytics data is aggregated and anonymized — we cannot identify individual users from it.

You can disable cookies in your browser settings; however, some features of erek71 may not function correctly without them. Third-party services (payment processors, identity verifiers) may set their own cookies — we recommend reviewing their privacy policies.

Security and Data Protection Measures

We protect your data with industry-standard encryption. All data transmitted between your device and erek71 is encrypted using HTTPS. Sensitive data at rest (passwords, financial records) is encrypted and stored securely. We restrict access to your data to authorized personnel only — employees access data only when necessary to perform their job functions.

We implement firewalls, intrusion detection, and regular security audits. We do not store full credit card numbers or banking credentials on our servers. We maintain backup systems to prevent data loss due to hardware failure.

While we implement robust security measures, no system is completely impenetrable. If we become aware of a data breach, we will notify affected users promptly and provide guidance on protective steps. We encourage you to use a strong, unique password and not to share your login credentials.

International Data Transfer

Our servers and processing systems may be located outside your country. By using erek71, you consent to your data being transferred to and processed in locations necessary to operate our platform. We ensure that data transferred internationally is subject to security standards equal to or exceeding those in your home jurisdiction.

If you have concerns about international data transfer, contact our support team to discuss available options.

Contacting Us About Privacy

If you have questions about our privacy practices, wish to access your personal data, or want to report a privacy concern, contact us via our support channels: in-app chat, email, or visit our FAQ page.

We will respond to privacy inquiries within 5–7 business days. For data access requests, we may require additional verification to confirm your identity before releasing sensitive information.

Summary of erek71 Privacy Practice

We at erek71 collect personal data only for account verification, transaction processing, fraud prevention, and legal compliance. We encrypt your data, restrict access to authorized personnel, and retain information only as long as necessary. We do not sell your data or use it for purposes unrelated to operating our platform.

We share your data with third-party processors (payment gateways, identity verifiers) only as necessary to serve you. We comply with legal requests for information and disclose data only when required by law.

You have the right to access, correct, or delete your personal data, subject to legal constraints. If you have questions about privacy or wish to exercise your rights, contact our support team. Thank you for trusting erek71 with your information.